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Privacy Policy |
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Fix-All Plumbing Co. is
sensitive to protecting the private information that our
customers and visitors provide to us. We also want you to have
the opportunity to obtain interesting and useful information,
products and services through Fix-All Plumbing Co.. The
loyalty of our customers is very important to us and we hope
this policy will underscore our commitment to making sure your
experience with us is a good one.
This Privacy Policy describes how Fix-All Plumbing Co. treats
information received about you when you become a Fix-All
Plumbing Co. customer, when you provide information to us (for
instance, by purchasing goods or services through our Web Site
or by responding to our customer surveys), and when you use
Fix-All Plumbing Co. to explore the World Wide Web.
Please read the Privacy Policy carefully. Also, please
remember that no computer system should be considered safe
from intrusion. E-mail may pass through many computer systems,
and should not be considered a secure means of communication
unless encrypted. Even then, information is only as secure as
the encryption method. Therefore, although we take many
precautions to protect our system and our servers, we cannot
guarantee the security of any data on any server, including
secure servers.
Customer Information
Customer information is information such as name, address,
telephone number, and credit card information -- information
that identifies a particular individual or business. Fix-All
Plumbing Co. collects and stores customer information in the
following ways:
As part of a customers registration for Fix-All Plumbing Co.
services, customers must provide their user name, address,
telephone number, company name, and credit card or other
billing information.
We confirm your requested e-mail address or domain
registration or Web site. Depending on the Fix-All Plumbing
Co. service you select, we will give you a Fix-All Plumbing
Co. user ID number and one or more passwords that you must use
to access and receive the services. We retain this information
in our customer databases.
If you purchase other goods or services from Fix-All Plumbing
Co. through our Web Site, we will also collect your billing
information.
How We Use Customer Information
The customer information that we collect during the
registration process is or may be used:
For billing purposes: To examine system accounting logs, user
mailboxes and other company records to resolve e-mail and
other system errors or problems:
To make sure that only Fix-All Plumbing Co. customers are able
to access certain member-only services.
To tailor your newsletter to fit your wants.
This information is kept on limited access computers and is
only available to those employees who have a need to know.
We provide some information to companies that we use to
perform certain functions for us -- for example, credit card
numbers are sent to a credit card processing company for
billing. Your name and email address is available to the
affiliate company that you placed your order through. (If
Applicable) These companies are authorized to use this
information only for the expressed purpose of completing
Fix-All Plumbing Co. business and are not authorized to
release this information to other third parties.
Occasionally, we or our affiliates use our customer database
to distribute Fix-All Plumbing Co. newsletters or important
notices to our customers.
Fix-All Plumbing Co. may also use customer information to
enforce our Appropriate Use Policy as described in the Fix-All
Plumbing Co. Users Guide, but only to the extent necessary.
We will share customer information with governmental
authorities when legally required to do so, and may cooperate
with these authorities investigating claims of illegal
activity such as (but not limited to) illegal transfer or use
of copyrighted material, postings or e-mail containing threats
of violence, illegal SPAM campaigns or credit card fraud.
Except under the limited circumstances described above, we do
not disclose customer information to third parties.
Changes to Your Customer Information
You may review and update the information you provide to us as
part of the registration process by using the Account
Management web page.
Voluntary Customer Surveys
If you have been with Fix-All Plumbing Co. for a while, you
most likely know that we periodically conduct both business
and individual customer surveys. We encourage all of our
customers to participate in these surveys because they provide
us with important information that helps us to improve the
types of products and services we offer and how we provide
them to you. Your personal information and responses will
remain strictly confidential, even if the survey is conducted
by a third party. Please remember that your participation in
our customer surveys is voluntary.
How We Use Customer Survey Responses
We take the information we receive from individuals responding
to our Customer Surveys and combine (or aggregate) it with the
responses of other Fix-All Plumbing Co. customers to create
broader, generic responses to the survey questions. We then
use the aggregated information to improve the quality of our
services to you, and to develop new services and products.
Web Site Use and Navigation Information
Each time a user visits our Web Site, certain anonymous use
and navigation information is collected by our servers. This
information is aggregated and anonymous. It tell us how our
Web Site is used and navigated, including the number,
frequency and duration of visits to each Web page.
Web Site use and navigation information that we collect may
include the domain names of visitors who are not already
Fix-All Plumbing Co. customers, but it does not otherwise
contain individually identifiable information about any
visitor to our Web Site.
How We Use Web Site Use and Navigation Information
Like customer survey information, we may use the anonymous,
aggregated information to improve the content and navigation
features of our Web Site. We also may use the anonymous,
aggregated information to enable Fix-All Plumbing Co. Partners
or advertisers to evaluate whether to post advertising banners
or other material on the Fix-All Plumbing Co. Web Site.
Cookies
Like most Web sites, Fix-All Plumbing Co. makes use of browser
cookies. Cookies are files written to a users hard disk and
read by server programs to inform a Web site if the user has
previously visited that site. We use cookies to continually
enhance your Fix-All Plumbing Co. experience, and may use them
in the future to store customer preferences and choices.
Our Account Management Web pages use cookies to store and
retrieve session identifiers that correspond to a secure
database containing each customers user name and password
information. This is designed to facilitate access by
customers to Fix-All Plumbing Co. member services. Customers
cannot access the Account Management Web pages unless they
have a browser that supports these cookies. These cookies do
not enable third parties to access any of your customer
information.
Companies who advertise on our Web Site may also use cookie
technology. We do not control the use of cookies by our
advertisers.
Changes to Fix-All Plumbing Co. Privacy Policy
We may make changes to this policy from time to time. We will
post changes to our Privacy Policy here, so be sure to check
back periodically. We may also decide to notify our customers
by e-mail of significant changes.
Questions, Comments or Concerns
If you have any questions, comments or concerns about our
Privacy Policy you may contact us at
johnmagees@yahoo.com
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